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Old 13-04-2011, 16:28   #1285
Tod
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Join Date: Jun 2003
Location: Aldershot, Hampshire
Services: Virgin Media - Tivo, TV XL, Broadband XL, Phone XL, Mobile
Posts: 677
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Re: General TiVo Discussion Part 2

Quote:
Originally Posted by Manster62 View Post
Thanks Ben,
But my concern is that so many people who booked online seem to have been offered/selected 23rd April - so does that mean if they can't install on that date that we'll be offered installations later than the 23rd? That causes major problems for me as I am a freelance designer who has a pile of work the week after Easter. Had really hoped to get an installation date next week when things were quieter, but due to very poor service on the telephones, they wouldn't let me order despite me being an authorised user on my husband's account.
Have been patient through all of this, but now I'm not happy.
Thats the thing with forums, we know too much!

On saying that though, I do hope that those booking online are being given as much priority as those breaking the rules and phoning up - it would not be fair if they get priority because they phoned in.
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