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Old 13-04-2011, 16:20   #1284
Manster62
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Join Date: Apr 2010
Location: Sussex, UK
Services: Tivo. Virgin V+ xl tv, Virgin xl phone, xl Broadband and Virgin mobile
Posts: 84
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Re: General TiVo Discussion Part 2

Quote:
Originally Posted by BenMcr View Post
If you have booked online, but haven't got an email confirmation yet, it's down to how many people are ordering

You will get an email soon. Promise
Thanks Ben,
But my concern is that so many people who booked online seem to have been offered/selected 23rd April - so does that mean if they can't install on that date that we'll be offered installations later than the 23rd? That causes major problems for me as I am a freelance designer who has a pile of work the week after Easter. Had really hoped to get an installation date next week when things were quieter, but due to very poor service on the telephones, they wouldn't let me order despite me being an authorised user on my husband's account.
Have been patient through all of this, but now I'm not happy.
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