Quote:
Originally Posted by AlabasterLyn
I haven't received a confirmation email either. I've phoned CS twice and been told it can take up to 48hrs to get confirmation and that they've had 34,000 installation requests, so they have no idea what date I will get for installation. Yet I look on here and see so many others have an installation date sorted out, so not really sure what is going on. I replied to my email early yesterday morning as soon as I received it  |
No confirmation here either. Like you, I'm a bit concerned that so many have their installation dates and they still seem to be giving out earlier dates to those that manage to order by phone. As I wasn't allowed to order on the phone due to the fact that the account is in my husband's name (even though I AM authorised on the account) I'll be very disappointed if I don't get the install date I requested.
Alternatively - as my husband is actually home all day today - wondering whether I should cancel the online order and order by phone today - feel that I'm more likely to get a confirmed install date this way?