[QUOTE=mikcoles;35211668]
Quote:
Originally Posted by mikcoles
Thank's to all who have tried to help re my Tivo remote situation, e-mailed Neil Berkett last night.
8am e-mail reply saying his office was dealing with it, 1 hour later had a phone call from his office to say a manager on the Tivo team would be contacting me within the hour.
Phone call came within the hour, apologising for not already been installed and that by the end of today I would have an installation date.
By lunch time had an date of 28th April instal and my V+ box would be switched to my other room that has a Basic box.
Neil Berkett office rang back as well to check everything was sorted .
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Brilliant
---------- Post added at 08:33 ---------- Previous post was at 08:28 ----------
confirmation emails are taking a little longer than we'd like, so please bear with us, you will get an email!
