Quote:
Originally Posted by spj20016
Am I the only one on VIP50 that hasn't received the email yet? I received all the other emails so was sure I would have been contacted by now. How long should I wait before I contact VM?
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Nope - I haven't received an email yet either and I'm VIP 50
However confession time - I have to hold my hand up and say I gave in and called the 800 number and have got two boxes ordered. On VIP50 with the 2nd box as a V+, so was paying 110.55 a month. Going to two TiVo boxes dropped that £10 so hubby decided he wanted HD on the 2nd TiVo. Huge hit on the up front costs, but monthly total 107.55 - so £3 less than we were originally paying.
I do feel slightly guilty for ordering before getting the email, but it's one of the very few times in my life I haven't followed the rules
Was offered install for Wednesday, Thurs or Fri. Have app'ts on Wed and Thurs, plus about 40 hours of TV to watch/download off the current V+'s so opted for Friday.
When I called it said 30min holding time then rang straight through to a live person. She was very helpful, not sure which call centre, but could have been Manilla. She new exactly what she was on about - all correct prices and options offered, and relatively quick and painless aside from the fact her computer froze for about 10 minutes in the midst of everything.
So feeling sort of guilty, but very happy that we'll have ours very soon!!
Wonder how long it will take for the email to arrive.