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Old 12-04-2011, 23:36   #1208
mikcoles
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Join Date: Jun 2006
Location: Bristol
Services: VirginMedia Premier collection.
Posts: 71
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Re: General TiVo Discussion Part 2

[QUOTE=mikcoles;35210768]
Quote:
Originally Posted by Digital Fanatic View Post
Very odd. Might be worth emailing the CEO office if it's gone on this long?

---------- Post added at 21:01 ---------- Previous post was at 21:00 ----------



Have you got an address you can pm me with.
Thank's to all who have tried to help re my Tivo remote situation, e-mailed Neil Berkett last night.
8am e-mail reply saying his office was dealing with it, 1 hour later had a phone call from his office to say a manager on the Tivo team would be contacting me within the hour.
Phone call came within the hour, apologising for not already been installed and that by the end of today I would have an installation date.
By lunch time had an date of 28th April instal and my V+ box would be switched to my other room that has a Basic box.

Neil Berkett office rang back as well to check everything was sorted .
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