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Rjs37 · 12-04-2011, 17:37

Would I be alright ringing the 150 number? In my email it doesn't list any phone numbers just the online link but I'll want to sort mine out over the phone as it probably won't just be a simple upgrade.

I was on VIP 20 until the Sky HD channels came out last year. At the time I got a retentions deal allowing me to get the Sky HD channels on both boxes for a little less than I was paying for VIP20.

I've basically got VIP20 without Talk Mobile and without Talk International. But with V+ as my second box and Sky HD Prem on both boxes. I currently pay £103.99 for that. So with Tivo it'd make it £106.99.

Am I right in thinking that VIP50 with my second box also having the Sky HD Prem channels would come to £107.55? Basically meaning that I would get the benefits of the VIP50 package by paying 56p more than I would do anyway?

Also when do you have to inform them about which boxes to replace/move around? (On phone or when the engineer comes?) I've got both types of V+ but I'd like them switching around and then the older one replaced with Tivo. The old V+ box is playing up on the HD channels so want to get that replaced and make sure that we keep the Samsung one.

12-04-2011, 17:37	#1122
Rjs37 Inactive Join Date: Jul 2010 Posts: 36	Re: General TiVo Discussion Part 2 Would I be alright ringing the 150 number? In my email it doesn't list any phone numbers just the online link but I'll want to sort mine out over the phone as it probably won't just be a simple upgrade. I was on VIP 20 until the Sky HD channels came out last year. At the time I got a retentions deal allowing me to get the Sky HD channels on both boxes for a little less than I was paying for VIP20. I've basically got VIP20 without Talk Mobile and without Talk International. But with V+ as my second box and Sky HD Prem on both boxes. I currently pay £103.99 for that. So with Tivo it'd make it £106.99. Am I right in thinking that VIP50 with my second box also having the Sky HD Prem channels would come to £107.55? Basically meaning that I would get the benefits of the VIP50 package by paying 56p more than I would do anyway? Also when do you have to inform them about which boxes to replace/move around? (On phone or when the engineer comes?) I've got both types of V+ but I'd like them switching around and then the older one replaced with Tivo. The old V+ box is playing up on the HD channels so want to get that replaced and make sure that we keep the Samsung one.