[JPL]

Hi All newbie here,

I did the same as you all and phoned up and got an install for Friday (Woop).

I can see some people are angry at VM because they have patiently waited in their e-mail but I can imagine that when they opened this morning they had every intention of only selling to those that had received their e-mails but due to forums like this and blogs they were probably inundated with most pre reg customers phoning and all they would be doing would be knocking people back with only the odd sale. They really would have no choice but to open the sale to everyone who phoned just so they could get through it.

Remember Virgin haven't really advertised this yet have found themselves with over 50,000 pre reg customers, they have not publicly (i mean through their website or adverts) advertised availabity but done so through private e-mails, they no doubt didn't expect this sort of volume, I don't see it as a c*ck up but more of a bit of naievity as to the awareness of availability times and dates due to forums