Quote:
Originally Posted by G4DDS
What time are the sales team there till?
I rang a couple of hours ago but for some reason the note on the account that gives me authorisation to make changes has been removed (I am not the account holder but the direct debit for the bills is my bank account hence I have control) and the "very nice lady" I spoke to could not authorise it without speakiong to the account holder.
Account holder expected back in the next 10 minutes!
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Don't worry - spoke to the sales team half an hour ago.
Have upgraded to VIP50 and TiVo - install is happening on Saturday afternoon (in 5 days times). Must say I was mighty impressed by the install date and another "very nice lady" who was very clear and concise.
She also added a note to the account authorising myself (as well as the actual account holder) to make changes.