Quote:
Originally Posted by mikcoles
I had remote with my name on it 8th Feb, lucky high spending quad play long serving customer still waiting for a call for a installation date despite many calls to the Tivo team who say my manager is chasing it.
Over 2 months now feeling really p-----d off.
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Very odd. Might be worth emailing the CEO office if it's gone on this long?
---------- Post added at 21:01 ---------- Previous post was at 21:00 ----------
Quote:
Originally Posted by jpa
Just had a call from Virgin Media to confirm the Tivo installation for next monday and which box is to be taken out. I asked where they were located and the lady said MANILLA IN THE PHILIPINES!!!!!!! talk about shocked, i didnt even know that Virgin Media had a call centre in the Philipinnes.
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Yes, we have a Customer Care/Sales centre there.