Thread: TiVo General TiVo Discussion Part 2
View Single Post
Old 11-04-2011, 19:37   #901
TheDon
Inactive
 
Join Date: May 2007
Posts: 1,567
TheDon has reached the bronze age
TheDon has reached the bronze ageTheDon has reached the bronze ageTheDon has reached the bronze ageTheDon has reached the bronze ageTheDon has reached the bronze ageTheDon has reached the bronze ageTheDon has reached the bronze ageTheDon has reached the bronze ageTheDon has reached the bronze ageTheDon has reached the bronze ageTheDon has reached the bronze ageTheDon has reached the bronze ageTheDon has reached the bronze ageTheDon has reached the bronze ageTheDon has reached the bronze ageTheDon has reached the bronze ageTheDon has reached the bronze age
Re: General TiVo Discussion Part 2
Quote:
Originally Posted by fatboy82 View Post
Just thought I would post some info just in case it stings others later after TIVO order.

I'm on VIP50 and requested to upgrade to TIVO, as a family member works for Virgin I get a discount that’s called mates rates.
The sales team are unable to apply any previous discount rates you may of got and you are signing up to a new 12 months contract at the VIP20/50 or 100 rates advertised

So if there are others who have just ordered who thinks existing discount/mates rates will continue you may want to double check with CS.

I'm having problems and cancelled my order.
I was worried about that too, so double checked at the end of my call to order (Still no email!) that mates rates would continue, and I was told that it would still apply.

If it doesn't then they'll have to deal with a very angry me.
TheDon is offline