[muppetman11]

Originally Posted by passingbat

Well, with reports of people ringing up and ordering Tivo without the email, the thought of being pushed further down the install que became too much I'm afraid.

I rang CS via 150 and was upfront with them; I said I'd pre-registered on day one, and hadn't yet recieved the order email, but said there were reports of people ordering without the emails and I was oncerned that install dates would get furthrer and further away for those who waited for the emails.

They gave me my authorisation code and the number to ring.

When I rang that number, I explained this to the CS agent and they said they had been authorised to take orders from people such as myself who hadn't yet recieved the email. at which point I was glad I'd decided not to wait

I've got installation this Friday.

If VM had followed the system they set out, I would have waited for the email, but sadly they didn't.

You'll be counting the days now