Quote:
Originally Posted by toady
Couldn't wait had to phone up work for my rota
Spoke to a nice lady and apart her trying to add an extra £3 a month to my bill (I'm on VIP50 so no monthly extra) all started off fine, then she had problems putting the order through as 'everyone is upgrading to TIVO' so she promoised to call me back in under 30 mins
60 mins later no call back, called back and no install date, VM will call me back in 24 to 48 hours for an install date
Orignial customer service agent finally called back after 2 hours and offered an install date of the 13th April! accepted an install date of the 19th
Moving my V+ box upstairs and replacing my VHD box, Sky HD will be transferred from my V+ to my TIVO
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They are right to add the TiVo charge though, it's just the discount takes it off on VIP50/100. I think this is were some confusion is coming in.
Glad you got your install sorted

---------- Post added at 15:41 ---------- Previous post was at 15:40 ----------
Quote:
Originally Posted by johnl13
Availaible from 16th may,is that 2011,2012,when?you never know with good old virgin media.Always expect the unexpected.
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2011, I realise you are being facetious