Quote:
Originally Posted by BenMcr
As far as I know once it's installed then that's it. 28 MBG wouldn't apply as it's not a new service but an upgrade to an existing service
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Thanks, the 28 day mbg was a question out of interest, as VM's own documentation says 28 days applies when taking out a new contract or adding new service. TiVo is regarded as a new service isn't it?
But really that's not a problem, I just wanted to check the 7 day cooling off applies (which legally it should). Fingers crossed my CS woes will be sorted out and this will be a moot point anyway.
Thanks
Boz