Quote:
Originally Posted by richardc1983
I am pre registered so they said its fine if I havent got the email cos they checked the system and I was pre registered.
They didnt ask for the code either because the system showed them I was already down for it.
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Quote:
Originally Posted by Perfect Choice
Worthwhile to inform internally that there are reports of orders being taken without codes then, sio any incorrect orders are stopped since only pre-reg customers should be ringing right now?
I am still waiting the email and my code and would not be happy if other people have been able to ring up and order a Tivo and jump ahead of me.
Would accept if anybody could ring up but their install dates are delayed until the pre-reg customers had booked theirs but cannot see how that can be arranged without knowing the number of pre-reg customers who will order and so should take the first delivery dates. 
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I agree with perfect choice.
But do we do as richardc1983 did? If people are bypassing the arranged system but we're sat here following the rules, we're the ones that loose out with potentially far off install dates.
Surely, VM have set out a procedure and they should enforce it?