Wow.
http://forums.thinkbroadband.com/sky...l-gesture.html
Quote:
There was a period of ~2months over xmas when the service/speed was really poor on some exchanges (mine being one of them). Today I got a letter saying sorry along with a free month and a £10 M&S voucher.
I hadn't complained either. So, well done sky.
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If only this level of morality and fair play extended to other parts of their operation
