Quote:
Originally Posted by Stuart
I have to admit, while I don't think this was good customer service, it's worth noting that a lot of UK call centres allow their staff to watch England/Wales/Scotland/Ireland games while they are at work. So, it's entirely possible that an English call centre worker could have been just as districted had it been during and England game.
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We have the television on all day but you are unlikely to notice anything on a call otherwise they would disallow sport on the them.