Cable Forum - View Single Post - Disgrace of india

Stuart · 06-04-2011, 21:57

I have to admit, while I don't think this was good customer service, it's worth noting that a lot of UK call centres allow their staff to watch England/Wales/Scotland/Ireland games while they are at work. So, it's entirely possible that an English call centre worker could have been just as districted had it been during and England game.

06-04-2011, 21:57	#49
Stuart - Join Date: Jun 2003 Location: Somewhere Services: Virgin for TV and Internet, BT for phone Posts: 26,546	Re: Disgrace of india - call centre disrespects us! I have to admit, while I don't think this was good customer service, it's worth noting that a lot of UK call centres allow their staff to watch England/Wales/Scotland/Ireland games while they are at work. So, it's entirely possible that an English call centre worker could have been just as districted had it been during and England game.