Quote:
Originally Posted by Ignitionnet
You don't expect the same level of service from Asda as Harrods, why expect the same level of service from a budget mass market provider like Virgin Media as you'd receive from a supplier such as Andrews and Arnold?
.
|
i have no idea who Andrew and Arnold are but i expect a basic level of professionalism and courtesy from anyone i deal with .How far in my business do you think i would get if i was rude and discourteous to customers who didn't pay as much as the last customer .The idea that this type of behaviour should be excused because of the cricket world cup is ammature to say the least .Management should have insisted on a different channel being on or non at all
and yes i expect the exactly the same basic courtesy from Asda as i would at Harrods .If i went o asda with a faulty product i would expect the assistant to give me 100% of there attention untill the matter was resolved not looking over there shoulder at something else or texting a friend