Quote:
Originally Posted by DJ Dave
sorry sound like I'm going on a bit, but have just been told over on the VM Community I have to wait until July.
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It clearly states to offer a box swap if the customer requests it. Can you post back and advise them to check the details of the ticket and you'd like a box swap.
EDIT: I see you have requested already... they should be able to arrange it, just be firm, but polite
