Quote:
Originally Posted by spiderplant
It's ticket 1049577, and it does say the box should be swapped.
(Just for the record, the FDT doesn't help with this one - it just refers to second line)
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Cheers SP
---------- Post added at 13:10 ---------- Previous post was at 13:09 ----------
Quote:
Originally Posted by DJ Dave
Ok this is doing my head in now, just rang 151 and the guy I spoke to said he can do a test from their end to see if the box is working for BBCi etc and he said it was working fine (must have been some fast test as he was talking to me the whole time) he said it was the remote, I told him the remote works fine and he said yeah but the red button has broke on it so I'll send you a new remote in 7 days.
It is getting to be a joke now.
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Dave, can I suggest you post on our Community Forum (via My VM ) with the remedy reference 1049577, one of our 2nd line guys will book you in.