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Old 06-04-2011, 01:54   #317
Digital Fanatic
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Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: General TiVo Discussion Part 2

Quote:
Originally Posted by BenMcr View Post
It's called giving you a reason to upgrade
Indeed... simples!

---------- Post added at 00:54 ---------- Previous post was at 00:51 ----------

Quote:
Originally Posted by paultrademark View Post
Great news from DF today then, probably the deal clincher for me

Couple of questions -
  1. Am currently on a retentions deal and my total cost for services are £66 per month which includes -

    • XL TV
    • L Broadband
    • L Phone
    • V+ HD Box downstairs
    • V Box Upstairs
    • Sky Sports Collection
    • HD Package

    The billing is quite complex for our account, there is discounts and goodwill gestures which even I can't work out the maths. (I could post it if someone wants to try figure it out LOL)

    Am assuming I would need to speak to Customer Services to arrange any install?

  2. What if I wanted to keep the V+HD Box but have this installed upstairs, would there be a charge for keeping it? Maybe if my billing was clearer I would know if am paying for that or the other V box?
  3. I pre-registered for Tivo back in December, received a couple of emails about it and also received the prize draw raffle ticket, yet never received the Dean email or the corrected one, does that mean am registered for it and can await the email next week or not?
I should imagine you'll get the pre-sale email... I don't see why not. If you have complicated billing, it's always best speaking to Customer Care on the 11th(ish)
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