Quote:
Originally Posted by Masque
No they are not supposed to do that and Quality would not be very happy if they were listening.  |
I'm sure the outage page says to book a service tech to swap the box to a V-Box?
I know it's in the remedy ticket. I'm now on my days off, so can't search myself.
---------- Post added at 19:49 ---------- Previous post was at 19:47 ----------
Quote:
Originally Posted by DJ Dave
Just seems a bit off that everyone with a vbox gets it but i have to wait until June at least, I might ring cs and have a word tomoz.
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Speak to faults and they should do a search for the fault ticket.