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DJ Dave · 05-04-2011, 19:10

Just got off the phone after talking to 3 people, the first from overseas told me there was a fault in the area and he would put me through to CS so then I went to CS and told him, he said it was nothing to do with the it being a V+ box the red button works on all boxes even if the V+ is not switched on.

I then got put back through to faults in the UK this time and was told I could pay an extra £6 a month or £49 for someone to swap the box over, just seems a bit off when I'm paying for red button services that everyone else gets but can't use them, the lady also told my I could use my SKY+ Box for red button instead of using Virgin

05-04-2011, 19:10	#21
DJ Dave Inactive Join Date: Dec 2003 Services: XL Phone, L BB, M TV, 1GB MBB Posts: 224	Re: Swap Box Just got off the phone after talking to 3 people, the first from overseas told me there was a fault in the area and he would put me through to CS so then I went to CS and told him, he said it was nothing to do with the it being a V+ box the red button works on all boxes even if the V+ is not switched on. I then got put back through to faults in the UK this time and was told I could pay an extra £6 a month or £49 for someone to swap the box over, just seems a bit off when I'm paying for red button services that everyone else gets but can't use them, the lady also told my I could use my SKY+ Box for red button instead of using Virgin