Quote:
Originally Posted by jb66
So what would you do if the red button doesn't work, end of the day it's a fault that can only be fixed with a box swap. Ive been sent to those jobs
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I would follow the flow and if it asked me to check what tier which it does then it would probably say not valid on that tier and to educate the customer and advise that they would need to upgrade.
That is why the FMC diagnostics is just set via a flow as it has certain scenarios for every fault and it must be adhered to on each call as they are checked for adherence.