Quote:
Originally Posted by duklaprague
I rang up yesterday, because I pre-registered in November, and had last been told I'd hear from Virgin before the end of March about arranging an install ahead of general release.
Which, given how much its been dragging on, didn't seem that unreasonable.
Was told I should hear by the 11th before it goes on general release on the 18th.
I actually rang again today to get a quote for ordering a second phone line, and told the guy I'd wait and order it at the same time as Tivo. He said I could order Tivo today, but then came back and said I couldn't until the 11th.
So it does all seem a bit confused regarding the whole 'pre-register and get it before it becomes generally available' thing.
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The email actually stated 'around the end of March' which is when VM started emailing customers advising there would soon be a further email detailing exactaly how to order TiVo before it went on general release.
Its not confusing at all but some people just can't wait of are misreading the dates that have been given. It also won't be the 11th but the week of the 11th April.