[Stephen]

Originally Posted by LoveFibre

I registered for Tivo, way back in December.

I received all of the mails, except the Dear Dean one onwards.

If I can prove I received all the previous mail will I be able to speak to Customer service about getting a April install?

Great news about the install fee, I am glad Virgin Media listen to their customers :-)

Is the pre-order launch date still the 11th April to call customer services?

If you pre registered you will not need call call CS. You will get an email with a link to book your install I think.