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Cozzy · 04-04-2011, 13:08

IMHO ... generic or not reply ... this reply is simply not good enough and does not even address the concerns raised regarding VIP package revamp.

If your reading this VM .. IT ISNT GOOD ENOUGH .. you have had more than enough time to get new package offers sorted and advertised.

What you did last year with the introduction of VIP50 and free HD inclusion was a good start but it has not covered the major concern that the VIP packages are constantly falling behind and never updated with the introduction of new technologies such as faster broadband and new set top boxes.

If you dont do something very soon this customer for one will be voteing with his pocket and feet and taking my business elsewhere.

all thumbs down out of 10 for VM

04-04-2011, 13:08	#1247
Cozzy Inactive Join Date: Oct 2006 Location: Plymouth, UK Posts: 182	Re: VIP/VIP+ New and Improved VIP Package IMHO ... generic or not reply ... this reply is simply not good enough and does not even address the concerns raised regarding VIP package revamp. If your reading this VM .. IT ISNT GOOD ENOUGH .. you have had more than enough time to get new package offers sorted and advertised. What you did last year with the introduction of VIP50 and free HD inclusion was a good start but it has not covered the major concern that the VIP packages are constantly falling behind and never updated with the introduction of new technologies such as faster broadband and new set top boxes. If you dont do something very soon this customer for one will be voteing with his pocket and feet and taking my business elsewhere. all thumbs down out of 10 for VM