Quote:
Originally Posted by Maggy J
So perhaps we need to push VM about the issue?  |
Not sure what you mean?
I appreciate that people are in difficult circumstances, which is why it's always worth discussing the situation with Virgin.
However, legally, any customer with them did agree to the terms and conditions of contract, which include EDFs.
You can't start picking and choosing the bits of the contract you want to follow when it suits you.