Cable Forum - View Single Post - Disgrace of india

Russ · 02-04-2011, 21:13

I think what they're trying to say (and is something I'd agree with) is it doesn't exactly inspire confidence in their ability to be focussed on the customer and paying attention to their needs. Not the most grave crime but when you're trying to get important issues resolved I don't think you want to be given the impression that the CS agents are watching cricket.

02-04-2011, 21:13	#19
Russ cf.mega poster Join Date: Jun 2003 Location: Half in the corporeal, half in the etheral Posts: 37,181	Re: Disgrace of india - call centre disrespects us! I think what they're trying to say (and is something I'd agree with) is it doesn't exactly inspire confidence in their ability to be focussed on the customer and paying attention to their needs. Not the most grave crime but when you're trying to get important issues resolved I don't think you want to be given the impression that the CS agents are watching cricket.