Quote:
Originally Posted by Ignitionnet
Are you saying that if England were in the final of the footie World Cup for example your entire contact centre would remain the epitome of professionalism during the game?
I must admit to having doubts.
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As that is very, very, very unlikely to happen then I would say yes.


We had all the matches on during the World Cup last year and I doubt any customers even noticed on a call even when that guy knocked a goal in with his knee.