Quote:
Originally Posted by Maggy J
With all due respect I think some of us are over reacting particularly as the OP got his problem fixed. 
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so you'd be happy with a call center staff paying more attention to a cricket match than fixing your problem and giving you their full attention .The point the OP is making is not whether or not his problem got fixed but how the staff member handled it and the length of time it took because the staff member was paying more attention to a cricket match