Cable Forum - View Single Post - Disgrace of india

Russ · 02-04-2011, 15:28

If this happened as you say then yes it is completely unacceptable. It reminds me of a few years back when some famous Bollywood actor died and tens of thousands took to the streets in mourning, including hundreds of callcentre workers who downed-tools and took part in it all. Loads of UK companies that used Indian callcentres were left crippled as large parts of their customer-facing staff simply got up and left their desks. No serious action was taken against them as it would have meant disciplining hundreds of staff who couldn't see the wrong in what they did.

02-04-2011, 15:28	#3
Russ cf.mega poster Join Date: Jun 2003 Location: Half in the corporeal, half in the etheral Posts: 37,181	Re: Disgrace of india - call centre disrespects us! If this happened as you say then yes it is completely unacceptable. It reminds me of a few years back when some famous Bollywood actor died and tens of thousands took to the streets in mourning, including hundreds of callcentre workers who downed-tools and took part in it all. Loads of UK companies that used Indian callcentres were left crippled as large parts of their customer-facing staff simply got up and left their desks. No serious action was taken against them as it would have meant disciplining hundreds of staff who couldn't see the wrong in what they did.