I havent yet emailed the CEO's office but i plan to sometime this weekend ...
The lack of any announcement on new VIP is poor (an understatement) at the very least and shows VM consider other things more important than its current customers.
The TiVo offer is nothing less than an insult IMHO and is substantially less than a 'Special Offer' for existing customers let along those of us on VIP deals.
VM clearly lost the plot and have gone for the money instead of the enhanced reputation a proper offer would have brought them.
The lack of any new deal for VIP has me considering returning to the Sly side and the new 12 month contract they made us sign last year is IMO now void as they have failed to deliver a new deal for VIPers as promised.
All in my opinion so you can agree or disagree its your choice but I may well vote with my feet and my money to elsewhere.
for VM in 2011