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Perfect Choice · 01-04-2011, 08:15

The fundamental issue here is that VM DID offer other new customers (Tivo1 owners) a Tivo with no install fee. I believe that if VM had offered Tivo to all customers with an install fee this BB wouldn't be full of people complianing. Fairness is all is asked for from people who registered back in December. VM have managed to make sure thier most keen/loyal customers are p*ssed off with them! Sack the marketing manager for this policy I would say!

I would have to say after the pre-reg offer expires I expect the full £199 box fee to stay for at least a year and it would seem existing and new customers will pay the same.

01-04-2011, 08:15	#5839
Perfect Choice cf.geek Join Date: Feb 2007 Location: Nottingham Services: Maxit TV, M phone, 200MB BB, V6 TIVO, Super Hub3 Posts: 701	Re: TiVo The fundamental issue here is that VM DID offer other new customers (Tivo1 owners) a Tivo with no install fee. I believe that if VM had offered Tivo to all customers with an install fee this BB wouldn't be full of people complianing. Fairness is all is asked for from people who registered back in December. VM have managed to make sure thier most keen/loyal customers are p*ssed off with them! Sack the marketing manager for this policy I would say! I would have to say after the pre-reg offer expires I expect the full £199 box fee to stay for at least a year and it would seem existing and new customers will pay the same.