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Perfect Choice · 31-03-2011, 20:38

VM seem to have made a monumental c*ckup here, remember we have been waiting over 4 months due to a promotion initiated by VM. Everybody knew what Tivo1 users were buying at(and I am not talking about raffle winners, Tivo1 owners were getting the VM Tivo with no install fee). All they had to do is offer a no install fee to those who have patiently wafted and this BB would be the fully of exited VM customers waiting to get their Tivos. It has left many customers feeling rightly disappointed in my view and many will wait until the lower cost box comes out later this year I suspect. Bad move VM I am afraid and it takes something for me to complain, but VM have done it this time.

What the hell was the reason for that raffle then, to wind up customers when they have to buy at a higher price than expected?

I am now "considering" rather than buying.

31-03-2011, 20:38	#5703
Perfect Choice cf.geek Join Date: Feb 2007 Location: Nottingham Services: Maxit TV, M phone, 200MB BB, V6 TIVO, Super Hub3 Posts: 701	Re: TiVo VM seem to have made a monumental c*ckup here, remember we have been waiting over 4 months due to a promotion initiated by VM. Everybody knew what Tivo1 users were buying at(and I am not talking about raffle winners, Tivo1 owners were getting the VM Tivo with no install fee). All they had to do is offer a no install fee to those who have patiently wafted and this BB would be the fully of exited VM customers waiting to get their Tivos. It has left many customers feeling rightly disappointed in my view and many will wait until the lower cost box comes out later this year I suspect. Bad move VM I am afraid and it takes something for me to complain, but VM have done it this time. What the hell was the reason for that raffle then, to wind up customers when they have to buy at a higher price than expected? I am now "considering" rather than buying.