Quote:
Originally Posted by dazed&confused
Copy of an e-mail sent to Neil Beckett this afternoon:
Dear Sir
Being a VIP50 customer, and having pre-registered my interest in the Tivo box,
I was disappointed when I received todays e-mail.
The promise of being able to order be the end of March was not kept.
I think most people were happy to pay the £149.00 for the box plus the additional
£3.00 per month subscription, but to add another £40.00 installation is a bridge too far.
Nor have we received the "new" deal for VIP as promised by Cindy Rose some time ago.
To add salt to the wounds - all the e-mails were addressed to some poor guy called Dean!
I would be grateful for your comments.
Many thanks
I will post any reply I get
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My email, which I received this afternoon, was also addressed to Dean, whoever he is
It didn't however mention anything about paying £40 installation fee, just said £149.00 and an extra £3 a month
I've emailed Neil Beckett in the past and I have to say he was very good and actually phoned me personally and made sure the problem I had was addressed the dame day. Seems to me to be a really nice guy
