Quote:
Originally Posted by muppetman11
you do with most companies its called retentions , i believe VM have one of these departments as well. Its funny what can be offered at the threat of leaving.
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Somehow I rather doubt this will be on offer as they will be keeping a sharp eye on such bad practice, and any agent flouting the rules will be asked to explain why, and saying I saved a customer may not be reason enough with this rollout.