[herby247]

Originally Posted by weesteev

And who do they offer this price to? Every existing customer? How would you class a customer as loyal? Would a loyal customer be a phone customer of 20 years who has just taken XL TV and Tivo getting the same deal? Would you say thats as fair as myself being a customer for 20 years with all services at the highest rate... all of a sudden I dont feel so special.

What makes you special as a customer? Because you havent gone to Sky? I have been a cable customer for years and would never expect a freebie for a new product launch. How about you go over to Sky and wait for their next box to launch and see if you get a freebie.

And directing your anger at someone on a forum is pretty tragic, why don't you put your energy into writing to Virgin media directly with your concerns. As a forum regular you will be aware how good our CEO office is, im sure they could answer any question you have.