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I hate to be the voice of reason here but there are a few things to concider.
The vast majority of VM customers are not telling them anything, a small number moaning on a forum is not very representative.
Almost all customers if asked would say they are happy with what they get and why would they not be unless they read press releases and post on forums like this.
My sister only knows new HD channels are adde when I tell her and she has 4 boxes in the house
What she would like and notice more is extra content in VOD.
It's here thatVM can make themselves the best and where money should be spent
I would be much happier to have HD content adde that way than on channels as I could watch it when I want.
