[chris150488]

virgin do say if you change your services the contract resets, acorrding to the idiot i spoke to on customer service which was very rude (put him in his place by raising my voice to him)

I agree with the TV out of 165 channels i cannot belive there is nothing much decent on, its either repeats or like you said adverts im only 2 weeks into my contract and been looking into sky but sadly i cannot get the broadband. i have XL broadband, XL TV & Medium Phone, i am a new virgin customer so im paying a double bill on my first month.

so far its £59 and im guessing ill be paying another £55

I joined virgin because they had the 6 months half price deal which isnt half price because the package im on is £35.99 and £55 after 6 months so how an earth is that half of £55

I changed my broadband from 10mb to 30mb they told me ill need the super hub which is a pile of s**t ive checked my speeds and im now on 12mb instead of 30mb

because i changed my broadband they have now took my discounted 6 months half price deal off me and are landing me with a £55 monthly bill oh and to mention they failed to tell me ill have to pay £30 acitvation fee which is now on top of my bill for this month

absoulute con merchants maybe you need to ring them up and give them a few threats maybe try a threat with trading standards and mention you aint getting what your paying for

Chris