Quote:
Originally Posted by BenMcr
The process is 'You will sell the product as designed' not 'Make it up because the customer asks you to'
100Mbit as product is via the SuperHub only and via Tech install only
Any variation is not the product VM have authorised it's agents to sell. If they do, they are not doing their jobs.
If you as a customer don't like the product, don't buy it
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Ben you would make a good MP, totally dodged my point about a manager ballsing up on the process.
So i repeat again, do you think the process designed is a balls up or not?
---------- Post added at 00:50 ---------- Previous post was at 00:49 ----------
Quote:
Originally Posted by BenMcr
And what happens if/when your 100Mbit service suddently stops working because VM change the number of channels used for 100Mbit in your area to a config that's only supported by the SuperHub
Will you be happy then?
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Service can fail no matter what the CPE is, so the customer obviously wont be happy but that would still be the case if they had a superhub anyway.
You aware there is faults solely caused by the superhub right? or you still ignoring those?
If I was running a betting company the superhub would have shortened odds of service failure as its a less reliable, more complicated, less proven unit, common sense really.