Quote:
Originally Posted by Chrysalis
hmm good idea, lets retrain staff who succeeded in increasing revenue from a customer. hmmm.
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Doesn't matter what they did, they didn't do their jobs and missold a product
As an employee of a company you do what the company that pays you tells you what to do. You don't make it up as you go along
If you think it can be done better, then fine, you use internal channels to feed that back.