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Rankrotten · 29-03-2011, 01:12

I have just checked my bill and realised I have been charged twice for my TiVo

The TiVo team called me on 14th February and I paid £149 via debit card over the phone to pay for the box and arrange an install date for 5th March. My bill also shows a TiVo 1TB Box Activation Fee of £149 dated 5th March.

Was I scammed by paying the original fee over the phone by debit card as I thought Virgin would not add it on to an account? Of course I have no record of making the first payment to the TiVo team in Manchester just an entry on my online banking of "Virgin Media Pymnts" of 14th Feb for £149

29-03-2011, 01:12	#5167
Rankrotten Artist of Light and Shade Join Date: Nov 2005 Location: London Posts: 234	Re: TiVo I have just checked my bill and realised I have been charged twice for my TiVo The TiVo team called me on 14th February and I paid £149 via debit card over the phone to pay for the box and arrange an install date for 5th March. My bill also shows a TiVo 1TB Box Activation Fee of £149 dated 5th March. Was I scammed by paying the original fee over the phone by debit card as I thought Virgin would not add it on to an account? Of course I have no record of making the first payment to the TiVo team in Manchester just an entry on my online banking of "Virgin Media Pymnts" of 14th Feb for £149