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Old 28-03-2011, 19:53   #1
Down the Pub
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Join Date: Jan 2006
Location: Widnes
Services: Phone/TV/50meg
Posts: 794
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New My Virgin website

i've just gone on to my virgin - first since it went live. ok puts in my email and password.........good so far. and it the asks me for my pin, which i put in and which every time says is not recognised. now i haven't changed it, so have they screwed things up again?

been trying for the last half our, has anyone else had an issue with getting in to ebilling?




mods: feel free to move if not in right section.




edit: it's finally let me in to my email account........................................"oh by the way, we've reset your pin...........as you seem to have forgotten it"

---------- Post added at 20:53 ---------- Previous post was at 20:45 ----------

scrub that, might have to leave it for a bit. it seems that if you log in ok and put the wrong pin in - they automatically reset it and mail you the new pin, so like me if you entered the right pin say 3 times and they say it's wrong...........you guessed it you get 3 emails each with a different pin
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