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anc1en7z · 28-03-2011, 19:26

Right, just been on the phone to virgin media enquring about upgrading my BB.

I currently am on the VIP20 package with 3 extra V boxes

This comes to a total of £100 ish

I rang up and asked if they could do any better deals, mainly upgrade me to 30Mb, bear in mind i have been with them for about 5 years, always payed bills etc, and they said that I'm on a fantastic deal!,

Lets recap, the same for new customers would be £105 PM with 30Mb BB, im paying £100 for 20Mb.

The woman on the line told me it would be £5 extra a month for 30Mb and and extra £30 activation

So much for treating your customer right

28-03-2011, 19:26	#1
anc1en7z Inactive Join Date: Jan 2011 Posts: 37	Virgin media 20>30 Right, just been on the phone to virgin media enquring about upgrading my BB. I currently am on the VIP20 package with 3 extra V boxes This comes to a total of £100 ish I rang up and asked if they could do any better deals, mainly upgrade me to 30Mb, bear in mind i have been with them for about 5 years, always payed bills etc, and they said that I'm on a fantastic deal!, Lets recap, the same for new customers would be £105 PM with 30Mb BB, im paying £100 for 20Mb. The woman on the line told me it would be £5 extra a month for 30Mb and and extra £30 activation So much for treating your customer right