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Chrysalis · 28-03-2011, 12:19

What I think is happening now is I was originally wrong and it seems to be a laptop problem, but however to affect to 2 seperate machines at one is very unusual which makles me suspect something was installed on both of those laptops at the same time or a setting changed.

I suspect the WAN ip is actually fine on the router and modem and confusion has led to thinking it isnt, 0.0.0.0 wont be an assigned ip but a configuration box may list that as it usually means auto detect ip (DHCP). If my memory serves me right if changing device connected to the cable modem then the modem should be rebooted as my modem didnt like me swapping devices around without a reboot, so if the modem wasnt rebooted then it may explain why the laptops failed when connected direct to it (possibly meaning router to blame) otherwise it looks like the laptops are issue. It would be very bizarre if the modem was whats broken here.

28-03-2011, 12:19	#31
Chrysalis cf.mega poster Join Date: Sep 2003 Posts: 12,048	Re: Virgin Media dreadful support What I think is happening now is I was originally wrong and it seems to be a laptop problem, but however to affect to 2 seperate machines at one is very unusual which makles me suspect something was installed on both of those laptops at the same time or a setting changed. I suspect the WAN ip is actually fine on the router and modem and confusion has led to thinking it isnt, 0.0.0.0 wont be an assigned ip but a configuration box may list that as it usually means auto detect ip (DHCP). If my memory serves me right if changing device connected to the cable modem then the modem should be rebooted as my modem didnt like me swapping devices around without a reboot, so if the modem wasnt rebooted then it may explain why the laptops failed when connected direct to it (possibly meaning router to blame) otherwise it looks like the laptops are issue. It would be very bizarre if the modem was whats broken here.