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Re: Virgin Media dreadful support
That's not good ..
If you are connecting to a router and getting a 169, its either the router or the PC. A 169 is a lack of IP leasing not something given out by the device.
Turn off the modem and for the sake of simplification the PC too, Connect the PC to the modem directly and boot them.
See if that works... if you get a 169, you know its something PC side, if you get online, its the router.
Chances of you having a problem with the router and the modem to both give you a 169 are tiny.
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