Quote:
Originally Posted by BenMcr
The certainly shouldn't be. The offer system has the new price so that's what they should be using to advise
The actual main billing system may show the old price, if the area that the customer in hasn't started full April bill period i.e. it's still generating bills where the pre-April price applies
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I've just received my latest bill, so will probably be 2 months before I get a bill only reflecting the new contract, so will be interesting to see. The guy on the phone insisted it wasn't an introductory offer and was for the full 12 months.