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pip08456 · 24-03-2011, 20:15

OK let me clarify further.

I presume retentions should know, to an extant, what can and can't be done. VM empoyees can take it from here.

I was told, rightly, that they had to send out a tech to do the install for 100Mb.

I was told that he would bring a superhub for that purpose.

I was told to make sure not to let him take my VMNG300 and hide it before if I thought necessary.

I was told that when he went I could reconnect my VMNG300 and carry on with that and experiment with speeds.

I DID say I don't really care as BT Infinity is being installed 4 days later and although it comes with a hub it has a seperate modem. (something to think about Ben)

I DID say I don't care if the above did not work but it was the option I was offered even after the rep putting me on hold and discussing it with his manager.

If it works then I will reconsider purely for the upload. If not then hello BT Infinity.

I care not one way or the other.

I will add I did NOT ring them, they rang me!

24-03-2011, 20:15	#34
pip08456 Sad Doig Fan! Join Date: Aug 2007 Location: Barry South Wales Age: 70 Services: With VM for BB 250Mb service.(Deal) Posts: 11,856	Re: Vmng300 OK let me clarify further. I presume retentions should know, to an extant, what can and can't be done. VM empoyees can take it from here. I was told, rightly, that they had to send out a tech to do the install for 100Mb. I was told that he would bring a superhub for that purpose. I was told to make sure not to let him take my VMNG300 and hide it before if I thought necessary. I was told that when he went I could reconnect my VMNG300 and carry on with that and experiment with speeds. I DID say I don't really care as BT Infinity is being installed 4 days later and although it comes with a hub it has a seperate modem. (something to think about Ben) I DID say I don't care if the above did not work but it was the option I was offered even after the rep putting me on hold and discussing it with his manager. If it works then I will reconsider purely for the upload. If not then hello BT Infinity. I care not one way or the other. I will add I did NOT ring them, they rang me!